Wedding Planning

Terms and Conditions

VERSION: April 2014

Rated Wedding is provided by Rated Wedding Ltd whose registered office address is 145-157 St John Street, London, EC1V 4PW, England and whose company number is 08978880.

For the purpose of these Terms & Conditions Website means and and any associated apps or services. The terms “we”, “us”, “our” and "Rated Wedding" refer to Rated Wedding Ltd and our corporate affiliates and websites (collectively, "Rated Wedding"). The term “You” refers to the customer visiting the Website and/or contributing content on this Website.

These terms and conditions apply to all users of our Website. If You do not accept these terms then You should immediately stop using this Website. Your use of the Website confirms Your acceptance of these terms. We will not be liable to You for any interruption or delay that You experience in accessing the Website, whatever the cause.

Access to particular areas of the Website may be subject to additional terms to which You confirm Your acceptance of by entering the particular areas. If You do not accept those terms then You should immediately stop using those pages.

Rated Wedding does not warrant that functions contained in the Website content will be uninterrupted or error free, that defects will be corrected or that the Content or the Server(s) are available free of viruses or bugs.

This Website is made available on the basis that there are excluded, to the extent permitted by law, any terms implied by statute or otherwise and all liability for any loss or damage however it arises out of the use of this Website or reliance on its content.

Variation of these Terms and Conditions

We reserve the right to make amendments or changes to any part of the Website. It may therefore be necessary to change these Terms and Conditions. If We do change the Terms and Conditions, We will update the date above. If You use any of the Website after We have published such changes, You will be agreeing to be bound to those changes. If You do not agree to be bound by the changes then You should immediately stop using the Website.

For all customer enquiries please contact us by sending an email to:


You acknowledge the following:

  • You are over 18 years of age.
  • You have the permission to send Us the material.
  • You must not impersonate any other user of the website.
  • That use of Your personal data by Us is subject to Our Data Protection and Privacy Policy.

You further agree that by submitting any material to Us, You agree not to contribute any material:

That is threatening, defamatory, intentionally offensive abusive, liable to incite racial hatred, pornographic, obscene, in breach of confidence, in breach of privacy; or That is discriminatory against race, religion, disability, sexual orientation or gender; or For which You have not obtained all necessary licences and/or approvals; or Which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK; or That is in breach of the rights of any third party; or Which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data) You further agree that if You knowingly send any material which is technically harmful that Rated Wedding retains the right at its sole discretion to pursue You for all legal fees (including its own and those of any third party), damages and other expenses that may be incurred as a result of Your actions; or That makes any commercial or business use of the website or post any material which comprises advertising promotional or marketing material of any kind, nor will You set up any links from the Website to any other website; or That is not original to You and You grant Us a royalty-free irrevocable and perpetual licence to use, reproduce in whole or in part, modify and adapt such material and authorize others to do so in any media now known or in future developed in any part of the world; and That You understand and agree that any breach of these warranties may cause Us damage and loss and You agree to indemnify Us and keep Us at all times fully indemnified from and against all claims, costs, loss or damage incurred by Us directly or indirectly as a result of any material posted by You on the website or any use by You of the website. We reserve the right (but do not assume the obligation) without notice to remove any material which We in Our sole discretion deem to be harmful, offensive or otherwise in breach of these terms and conditions and/or to terminate the registration of any person who We in Our sole discretion deem in breach of these terms and conditions. This is without prejudice to any of Our rights at law all of which are specifically reserved. By Accessing or Posting any information or photographs that You confirm You have read and agreed to the above terms and conditions.

Passwords and Registration

Where any part of the Website requires that You register in order to use it, You are obliged to provide accurate and complete registration information. It is Your responsibility to update and maintain any changes to that information (including Your e-mail address) by altering Your details as appropriate.

Registration is at Your own risk and We will not be liable for any unauthorised transactions made using Your user name or password.

The information that you publish on the Website is not password protected and you acknowledge and accept that other people may be able to see the content provided by you.

Customer Service Information

Our Customer Service representative operating days are Monday to Friday. We will try to respond your query within 48 hours of receipt (please note that this excludes Saturdays, Sundays and Bank Holidays).

Information that you put onto the Website

We acknowledge that you retain copyright in the information and photographs that you provide/upload to the Website. You automatically grant Rated Wedding the royalty-free, non-transferable licence to use any information you provide for the sole purpose of providing you with the services. We may contact you from time to time to request that we can use your copyrighted information for other purposes, but will not do so without your permission.


You can pay for your professional account service by debit/credit card, which must be personally registered to you or by using PayPal. We use Braintree Payment Solutions to collect your payments via debit/credit card and by subscribing you acknowledge that you will also be bound by Braintree’s separate privacy policy and terms and conditions for the payment, which can be found at:

Our Cancellation and Refund Policy

You are entitled to cancel the services that we provide for you at any time. You acknowledge that any services paid for cannot be refunded, under any circumstances. You can cancel your service by visiting: or by contacting us at

Upgrading Your Account

You may upgrade your account at any time using the options on your dashboard.

Photographs and Images

The maximum number of photographs that You can upload to Rated Wedding shall depend upon your account. A Basic Account can upload 1 photograph or image and a Professional Account can upload 20 photographs or images.

Please ensure that You have the correct copyright permissions to upload any photographs onto the Website.


From time to time we may offer Advertiser sponsored Competitions. Entry into these Competitions is not automatic and you will need to pro-actively enter the Competition. Only one entry per registered user will be allowed. The winner will be selected at random from the correct entries and notified by email within 7 days of the Competition. We reserve the right to report details of competition winners, to take photographs (or other visual media) and to publish such media on the Website and on other social media platforms. The prize must be taken as offered with no alternative. In the event that the prize cannot be supplied no liability will attach to Rated Wedding Ltd. Entry into any competition does not give rise to any binding agreement between the parties. When prizes are supplied by third parties We are acting as their agents and as such We exclude all liability for loss or damage You may suffer as a result of any Competition. The editor of the Website decision is final and no correspondence will be entered into. Employees of Rated Wedding Ltd and the prize provider and their immediate families and agents may not enter. We may request proof of age from any competition winner.

Free Prize Draws

Rated Wedding Ltd Free Prize Draws will be held from time to time. Only one entry per registered user will be allowed.

Winners will be selected at random and notified by email within 7 days of the Prize Draw. We reserve the right to report details of Prize Draw winners, to take photographs (or other visual media) and to publish such media on the Website and on other social media platforms. The prize must be taken as offered with no alternative. In the event that the prize cannot be supplied no liability will attach to Rated Wedding Ltd. Entry into the Prize Draw does not give rise to any binding agreement between the parties. When prizes are supplied by third parties We are acting as their agents and as such We exclude all liability for loss or damage You may suffer as a result of any Prize Draw. The editor of the Website decision is final and no correspondence will be entered into. Employees of Rated Wedding and the prize provider and their immediate families and agents may not enter. We may request proof of age from any Prize Draw winner.

If you do not wish to enter have entry into the Free Prize Draws please contact us at

Moderation and ‘Take down’ Policy

Rated Wedding Ltd does not moderate any content that is placed on the Website. If we receive a complaint with regards to any content that has been posted/uploaded to your site we will email you at the address registered to the account and request that you remove the content in question within 7 days. Rated Wedding Ltd reserves the right to remove any content we deem unacceptable at any time. If you do not remove the content within 7 days we reserve the right to suspend your account until such time as the content is removed.

Third Party Websites

This Website provides links to other websites. These links are for Your convenience only and do not signify that We endorse or undertake any responsibility for the content of or any transactions that You enter into relating to those linked sites. Use of third party websites is entirely at Your own risk.

If You wish to make any purchases or enter any financial dealings on such website, You will be entering a contract with the relevant third party operator who will ask You to supply information about Yourself and on Your financial affairs, including Your bank or credit card details. The third party operator will have their own terms and conditions and privacy policy and it is up to You to indicate Your consent or otherwise to the use that the third party proposes to make of Your personal data. While We select Our trading partners with care, Rated Wedding cannot be held liable for any loss or damage whatsoever which You may suffer as a result of Your decision to enter any dealings or transactions with, or supply personal information to, a trading partner or any third party. Please ensure You are aware of whom You are contracting with and the relevant terms and conditions prior to entering into any contract.

Loss of information

We will not be liable for accidental loss or damage to Your copy, including artwork and photographs, in any format. Accordingly, Our liability for non-accidental damage to Your copy will be limited to the value of the medium in which they are embodied.

Supplier Search Service

In using this service, you acknowledge that Rated Wedding Ltd is not acting as a contractor or agent and is not responsible for any goods or services you may choose to receive. It is your responsibility to select any suitable supplier and to negotiate the terms for any goods or services, Rated Wedding Ltd will not be involved or held liable for any agreement between you and the supplier. Rated Wedding Ltd makes no warranty against any services purchased through the Supplier Search service.

We recommend that before entering into any agreement with a supplier that you contain confirmation of insurance cover, guarantees or any documentation that is relevant. If you suffer any problems or losses as a result of acting on the information provided outside of Rated Wedding Ltd we will not be liable.

You acknowledge and consent that your personal information will be shared with matching suppliers as requested by you in the Supplier Search Service. All other terms within the Rated Wedding Ltd Privacy Policy remain unchanged. The supplier is not permitted to use your information for any purposes other than providing you with a quote, unless you give separate permission to the supplier for them to do so.

You understand that we do not control, and are not responsible for content made available through the service. Furthermore, the Website and content through the service may contain links to other websites, which are completely independent of Rated Wedding Ltd. Rated Wedding Ltd make no representation or warranty as to the accuracy, completeness or authenticity of the information provided in any such website.

We do not guarantee that you will receive any quotes from using the service, we will try to find a supplier that meets your requirements but we do not guarantee that a provider matching the exact details will be found.

The Website does not endorse, vet or recommend any specific supplier and relies on the correct information being provided by both you and supplier to identify which suppliers are provided to quote.

Rated Wedding Ltd accepts no liability in relation to any agreement entered into between you and the supplier, including but not limited to the cost, quality, loss or damage of any sort incurred as a result of any agreement, or timeliness of the services provided by the supplier or their subcontractors.

In the event that you have a dispute with a supplier you understand and agree that Rated Wedding Ltd is under no obligation to become involved. In the event that you do have dispute with a supplier, you hereby release Rated Wedding Ltd, its officers, employees, agents and successors in rights, from claims, demands and damages (actual and consequential) of every kind or nature, known or unknown, suspected or unsuspected, disclosed and undisclosed, arising out of or any way related to such dispute and/or our service

You agree that Rated Wedding Ltd, in its sole discretion, has the right (but not the obligation) to deactivate your account, block your email address, or otherwise terminate or restrict your access to or use of Rated Wedding Ltd and its services, immediately and without notice, for any reason, including, without limitation, if Rated Wedding Ltd believes that you have acted inconsistently with the letter or spirit of these terms.

You agree that Rated Wedding Ltd has no responsibility or liability for the deletion or failure to store any content maintained or transmitted by Rated Wedding Ltd. You also acknowledge that Rated Wedding Ltd reserves the right at any time to modify or discontinue the website or services (or any part thereof) without notice, and that Rated Wedding Ltd shall not be liable to you or to any third party for any modification, suspension or discontinuance of any services.

For any queries relating to the Supplier Search Service you can contact us at

Intellectual Property of Rated Wedding Ltd

The Website and/or the services contain content owned by Rated Wedding Ltd. Other than the Content you provide for the Service, the Content is protected by copyright, trademark, patent, trade secret and other laws. Rated Wedding Ltd owns and retains all rights the Website and the Services. Rated Wedding Ltd hereby grants You a limited, revocable, non-sublicensable licence to reproduce and display the Content (excluding any software code) solely for Your personal, non-commercial use in connection with viewing the Website and using the Services.

The trade marks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of Rated Wedding Ltd. Nothing contained on this website should be construed as granting any licence or right to use any trade mark without the prior written permission from us.

The Website and the Services contain content owned by Users and other licensors (“Third Party Content”). Except for Content posted by You, You may not, unless specifically authorised by Rated Wedding Ltd in writing, copy, modify, translate, publish, reproduce, commercially exploit, broadcast, transmit, distribute, perform, display, or sell any content appearing on or through the Website or the Services. You may retrieve and display content from the Website or the Services on a computer screen, print individual pages on paper, photocopy and store such pages in electronic form on disc (but not on any server or other storage device connected to a network) for Your personal non-commercial use.


Your use of this Website, these terms and conditions and any matters arising are subject to the laws of England and Wales. Any dispute is subject to the exclusive jurisdiction of the Courts of England and Wales. This Website is targeted only at UK residents. If you access the Website outside of this Jurisdiction, it is up to You to ensure that Your use does not infringe any relevant legislation of the country you access the Website.


You agree to indemnify and hold Rated Wedding Ltd, its subsidiaries, and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, demand, claim or legal proceedings brought or threatened, including expenses of any character suffered or incurred arising out of Your use of the Website or the Services in violation of this Agreement, and/or arising from Your use of or conduct on the Website or in use of the Services and/or a breach of this Agreement.

Reviews, Comments And Use Of Other Interactive Areas

We appreciate hearing from you. Please be aware that by submitting content to this Website by electronic mail, postings on this Website or otherwise, including any supplier reviews, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, “Submissions”), you grant Rated Wedding Ltd and its affiliates a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name that you submit in connection with such Submission. You acknowledge that Rated Wedding Ltd may choose to provide attribution of your comments or reviews at our discretion. You further grant Rated Wedding Ltd the right to pursue at law any person or entity that violates your or Rated Wedding Ltd's rights in the Submissions by a breach of this Agreement. You acknowledge and agree that Submissions are non-confidential and non-proprietary.

Rated Wedding Ltd does not edit or control the User Messages posted to or distributed on this Website including through any chat rooms, bulletin boards or other communications forums, and will not be in any way responsible or liable for such User Messages. Rated Wedding Ltd nevertheless reserves the right for any reason in its sole discretion to remove without notice any User Messages and/or Website Content.

The Website may contain discussion forums, bulletin boards, review services or other forums in which you or third parties may post reviews of your experiences or other content, messages, materials or other items on the Website ("Interactive Areas"). If Rated Wedding Ltd provides such Interactive Areas, you are solely responsible for your use of such Interactive Areas and use them at your own risk. By using any Interactive Areas, you expressly agree not to post, upload to, transmit, distribute, store, create or otherwise publish through the Website any of the following:

Any message, data, information, text, music, sound, photos, graphics, code or any other material ("Content") that is false, unlawful, misleading, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing or advocates harassment of another person, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;

Content that is patently offensive to the online community, such as content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;

Content that provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;

Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. In particular, content that promotes an illegal or unauthorised copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;

Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity, including Rated Wedding Ltd;

Unsolicited promotions, mass mailings or “spamming”, transmission of "junk mail", "chain letters," political campaigning, advertising, contests, raffles, or solicitations;

Content containing commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes;

Private information of any third party, including, without limitation, surname (family name) addresses, phone numbers, email addresses, Social Security numbers and credit card numbers.Contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);

Viruses, corrupted data or other harmful, disruptive or destructive files;

Content that is unrelated to the topic of the Interactive Area(s) in which such Content is posted; or Content or links to content that, in the sole judgement of Rated Wedding Ltd, (a) violates the previous subsections herein, (b) is objectionable, (c) which restricts or inhibits any other person from using or enjoying the Interactive Areas or the Website, or (d) which may expose Rated Wedding Ltd or its affiliates or its users to any harm or liability of any type. Rated Wedding Ltd takes no responsibility and assumes no liability for any Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is Rated Wedding Ltd liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. As a provider of interactive services, Rated Wedding Ltd is not liable for any statements, representations or Content provided by its users in any public forum, personal home page or other Interactive Area. Although Rated Wedding Ltd has no obligation to screen, edit or monitor any of the Content posted to or distributed through any Interactive Area, Rated Wedding Ltd reserves the right, and has absolute discretion, to remove, screen or edit without notice any Content posted or stored on the Website at any time and for any reason, and you are solely responsible for creating backup copies of and replacing any Content you post or store on the Website at your sole cost and expense.

If it is determined that you retain moral rights (including rights of attribution or integrity) in the Content, you hereby declare that (a) you do not require that any personally identifying information be used in connection with the Content, or any derivative works of or upgrades or updates thereto; (b) you have no objection to the publication, use, modification, deletion and exploitation of the Content by Rated Wedding Ltd or its licensees, successors and assigns; (c) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the Content; and (d) you forever release Rated Wedding Ltd, and its licensees, successors and assigns, from any claims that you could otherwise assert against Rated Wedding Ltd by virtue of any such moral rights.

Any use of the Interactive Areas or other portions of the Website in violation of the foregoing violates these Site Terms and may result in, among other things, termination or suspension of your rights to use the Interactive Areas and/or the Site. In order to cooperate with legitimate governmental requests, subpoenas or court orders, to protect Rated Wedding Ltd's systems and customers, or to ensure the integrity and operation of Rated Wedding Ltd's business and systems, Rated Wedding Ltd may access and disclose any information it considers necessary or appropriate, including, without limitation, user profile information (i.e. name, email address, etc.), IP addressing and traffic information, usage history, and posted Content. Rated Wedding Ltd's right to disclose any such information shall take precedence over any terms of Rated Wedding Ltd's Privacy Policy.

Social Media Manager and scheduled tweets

Your use of the Service is at your sole risk. The service is provided on an "as is" and "as available" basis.

You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, Rated Wedding, or any other Rated Wedding service.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by Rated Wedding.

Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Rated Wedding customer, employee, member, or officer will result in immediate account termination.

Rated Wedding does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.

You expressly understand and agree that Rated Wedding shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Rated Wedding has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorised access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service.